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FAQs


BASIC CANDLE CARE

A great candle experience begins with proper candle care and maintenance. To help you we have put together a few burning tips, for you to enjoying your Amongst Sisters Candle:

HOW TO STORE YOUR CANDLE PROPERLY

The candle wax and fragrance oils we use in our candles are sensitive to both temperature and light, so please be careful when storing candles for an extended period of time. If you store your candle, be sure it is in a cool, dry place away from direct sunlight or intense light. Keeping it in a dark place like a cupboard or box will protect it from fading and discoloration.

For better results and long lasting candles, be sure not to leave our candles in your car for an extended period of time (particularly on hot days) as they may melt or discolour. Extreme cold causes cracking and separation. After long exposure to the cold, you should allow the candle to return to room temperature for a minimum of 2 hours before burning it to minimise potential damage.

FOLLOW THE HALF INCH RULE.

Stop burning your candle when ½” of wax remains at the bottom of the container. This will prevent possible heat damage to the surface it’s placed on and the container itself. The containers can get hot on the bottom as the flame nears the base of the jar and most of the wax has been consumed. By following this instruction, the container will not get too hot.

PREVENTING MEMORY RINGS

As with all candles, the first burn is the most important. To begin, candles should burn one hour for every 1 inch in diameter of the actual candle size. So for example our Altar Candle should burn a minimum of 2.5 hours to liquefy the entire top layer of wax. If the wax is not allowed to liquefy or to melt from edge to edge of the jar or tumbler, it will create something we call a MEMORY RING, especially if this is the first time the candle is lit. Once a candle has this memory ring, it will continue to tunnel and to burn that way.

USE A WICK TRIMMER FOR A PERFECT TRIM

You can use a wick trimmer to trim the wick and if you don’t have a trimmer a simple small scissors will do. Trim the wick to about a 2-3 centimetres, from the surface of the wax. Remember to trim you wax before relighting. NEVER trim you wick while candle is lit.

CANDLES SHOULD NOT BE BURNED FOR MORE THAN FOUR HOURS AT A TIME

It is recommended that after burning for two and a half hours, candles be extinguished, allowed to cool for and an hour then trimmed before relighting again.

SPECIALTY CANDLES IN RE-USEABLE CONTAINERS

If you want to retain your container, or you have purchased a speciality candle in a mortar or cauldron. Follow these same instructions, but when if comes time to clean out your container, use a non abrasive wooden implement to scrape out the wax and use warm running water to remove the excess. Dry with a soft non abrasive cloth. 


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